Department of Elder Affairs Level 2 Background Check in Jacksonville, FL
If you work with seniors or provide services through a DOEA-funded or licensed program, you’re required to complete a Level 2 background check through the Florida Clearinghouse.
Fingerprinting Jacksonville offers fast, same-day Live Scan submissions to FDLE and FBI, helping caregivers, coordinators, and senior service providers stay compliant without delays.
Please note: Clearinghouse screenings require a photograph to be taken during your appointment.
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Adult Day Care Center employees and administrators
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Homemaker and Companion service providers
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Assisted Living Facility (ALF) staff working under DOEA programs
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Case Managers and Care Coordinators
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Community Care for the Elderly (CCE) and Home Care for the Elderly (HCE) providers
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Volunteers and contractors serving elderly clients under DOEA-funded programs
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Employees of Lead Agencies and Aging & Disability Resource Centers (ADRCs)
Who is this for?
Check below to see if your profession is on the list before booking this list may not contain every use case/profession. If it isn't, you may be in the wrong place or have a special use case. You may need to book a generic background screening Here.
Steps to Complete Your Clearinghouse Screening
1) Register in the CHAI system: Create or upate your clearingouse profile. Click here to visit The Clearing House Applicant Initiated (CHAI) here.
2) Schedule your appointment: Bring the required identification documents to your appointment.
3) Fingerprinting Session: Print your pre-populated Live Scan Request form from CHAI or have it available on your phone at the time of your appointment. We will issue you a TCN (Transaction Control Number) at the time of your appointment. Be sure to keep it in a safe place.
4) Track Your Submission: Enter your TCN at the FDLE TCN Lookup to monitor your results.
Failure to register in the CHAI system can result in delays in licensing or employment. We are not responsible for you getting registered in CHAI.
What to Bring
Two forms of valid photo ID (see our ID Requirements Policy)
Your ORI number (pre-populated on your LiveScan Request form obtained from The Florida Clearinghouse)
Where we are located
Address:
13475 Atlantic Blvd STE8-C101
Jacksonville, FL 32225
We’re located in the Harbour Village Shopping Center on Atlantic Blvd, alongside The Fresh Market and Crunch Fitness. Our office is inside LionShare Cowork.

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