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Fingerprinting_Jacksonville
Call 904-915-3373 for an appointment

Department of Elder Affairs Level 2 Background Check in Jacksonville, FL

If you work with seniors or provide services through a DOEA-funded or licensed program, you’re required to complete a Level 2 background check through the Florida Clearinghouse.
Fingerprinting Jacksonville offers fast, same-day Live Scan submissions to FDLE and FBI, helping caregivers, coordinators, and senior service providers stay compliant without delays.

Please note: Clearinghouse screenings require a photograph to be taken during your appointment.

  • Adult Day Care Center employees and administrators

  • Homemaker and Companion service providers

  • Assisted Living Facility (ALF) staff working under DOEA programs

  • Case Managers and Care Coordinators

  • Community Care for the Elderly (CCE) and Home Care for the Elderly (HCE) providers

  • Volunteers and contractors serving elderly clients under DOEA-funded programs

  • Employees of Lead Agencies and Aging & Disability Resource Centers (ADRCs)

Who is this for?

Check below to see if your profession is on the list before booking this list may not contain every use case/profession. If it isn't, you may be in the wrong place or have a special use case. You may need to book a generic background screening Here.

Steps to Complete Your Clearinghouse Screening

1) Register in the CHAI system: Create or upate your clearingouse profile. Click here to visit The Clearing House Applicant Initiated (CHAI) here.

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2) Schedule your appointment: Bring the required identification documents to your appointment.
 

3) Fingerprinting Session: Print your pre-populated Live Scan Request form from CHAI or have it available on your phone at the time of your appointment. We will issue you a TCN (Transaction Control Number) at the time of your appointment. Be sure to keep it in a safe place.
 

4) Track Your Submission: Enter your TCN at the FDLE TCN Lookup to monitor your results.

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Failure to register in the CHAI system can result in delays in licensing or employment. We are not responsible for you getting registered in CHAI.

What to Bring

  • Two forms of valid photo ID (see our ID Requirements Policy)

  • Your ORI number (pre-populated on your LiveScan Request form obtained from The Florida Clearinghouse)

Schedule your service

DOEA Level 2 Background Check – Department of Elder Affairs

Check out our availability and book the date and time that works for you

Where we are located

Address:

13475 Atlantic Blvd STE8-C101

Jacksonville, FL 32225

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We’re located in the Harbour Village Shopping Center on Atlantic Blvd, alongside The Fresh Market and Crunch Fitness. Our office is inside LionShare Cowork.

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